Terms of Service

1. Acceptance of Terms

By accessing or using DirectCoupon ("the Platform"), including our website, mobile application, and related services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

DirectCoupon reserves the right to modify these terms at any time. Continued use of the Platform after changes constitutes acceptance of the modified terms.

2. Eligibility

To use DirectCoupon, you must:

• Be at least 18 years of age
• Be a legal resident of Nigeria
• Provide accurate and complete registration information
• Maintain the security of your account credentials

3. Account Registration

When you register an account, you agree to:

• Provide truthful, accurate, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

DirectCoupon reserves the right to suspend or terminate accounts that provide false or misleading information.

4. Services

DirectCoupon provides a bill payment platform that enables you to:

• Purchase airtime for Nigerian mobile networks (MTN, Airtel, Glo, 9mobile)
• Buy mobile data plans (SME, Gifting, Corporate Gifting)
• Pay electricity bills and receive tokens
• Subscribe to cable TV services (DSTV, GOtv, StarTimes)
• Purchase exam PINs (WAEC, NECO, NABTEB, JAMB)
• Fund and manage your wallet

All services are subject to availability and the terms of the respective service providers.

5. Wallet and Payments

Wallet Funding

Your DirectCoupon wallet can be funded through approved payment methods. All funding is processed through secure third-party payment processors.

Transaction Processing

When you initiate a transaction:

• The required amount will be debited from your wallet
• Transactions are processed within the stated delivery timeframes
• You will receive confirmation of successful transactions
• Failed transactions will be refunded to your wallet automatically

Pricing

All prices displayed on the Platform are in Nigerian Naira (₦) and include applicable charges unless otherwise stated. DirectCoupon reserves the right to modify pricing at any time with reasonable notice.

6. Transaction Limits

DirectCoupon may impose transaction limits on your account based on:

• Your account verification level
• Regulatory requirements
• Risk assessment and fraud prevention measures

Higher transaction limits may be available upon completing additional verification steps.

7. Prohibited Activities

You agree not to:

• Use the Platform for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the Platform
• Interfere with or disrupt the Platform or servers
• Use automated systems or bots to access the Platform
• Engage in money laundering, fraud, or other financial crimes
• Violate any applicable laws or regulations
• Resell services purchased through the Platform without authorization

8. Intellectual Property

All content, trademarks, logos, and intellectual property on the Platform are owned by or licensed to DirectCoupon. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• DirectCoupon shall not be liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount of the transaction in question
• We are not liable for delays or failures caused by third-party service providers
• We are not responsible for service outages beyond our reasonable control

10. Indemnification

You agree to indemnify and hold harmless DirectCoupon, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses arising from your use of the Platform or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Platform shall be resolved through:

1. Informal Resolution: Contact us at support@directcoupon.com.ng to attempt to resolve the dispute informally.
2. Mediation: If informal resolution fails, the parties may agree to mediation.
3. Arbitration: Unresolved disputes shall be submitted to binding arbitration in accordance with Nigerian arbitration laws.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any legal proceedings shall be conducted in Nigerian courts.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: support@directcoupon.com.ng
• Website: directcoupon.com.ng